For community and regional banks and credit unions, offering personalized service is a huge differentiator for winning over customers from large national chains. But in today’s world, personalization doesn’t just apply in face to face situations. It’s also becoming an increasing necessity as part of your online presence.
Download this ebook to learn:
- How to focus on the customer journey of your target audience
- How to make sure your website offers a user-friendly experience for visitors
- How to measure the true success of your website
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Most consultants (like the first marketing firm I hired) would instantly say yes and begin over-promising.